Privacy Policy

A logo with a green circle background and a stylized blue letter 'M' in the center.

1. Introduction

Mack Studios (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, contact us, or engage our services. It also explains your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

If you have any questions about this policy or how we handle your personal data, please contact us using the details provided below.

2. Who We Are

Mack Studios is a creative studio based in the Republic of Ireland that specialises in painted wall murals, lettering and visual artwork for agencies, brands and local businesses.

For the purposes of data protection law, Mack Studios is the data controller responsible for your personal data.

3. Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Business name

  • Project details or enquiry information

  • Any other information you provide through contact forms, email or phone communication

Information collected automatically

When you visit our website, we may automatically collect limited technical information such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visits

  • Referring websites

This information is typically collected through analytics tools and cookies.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Responding to enquiries and communications

  • Providing quotes and project proposals

  • Delivering our mural and design services

  • Managing client relationships and projects

  • Improving our website and services

  • Maintaining security and preventing fraud

  • Complying with legal obligations

We only process personal data where we have a lawful basis to do so under GDPR.

5. Legal Bases for Processing

We process your personal data on the following legal grounds:

Contractual necessity
When processing is necessary to provide services or respond to project enquiries.

Legitimate interests
For operating and improving our business and website, provided your rights do not override those interests.

Legal obligations
Where we are required to retain or disclose information under applicable law.

Consent
Where required, such as for optional cookies or marketing communications.

6. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties where necessary to operate our business, including:

  • Website hosting providers

  • Email and communication platforms

  • Analytics providers

  • Professional advisers (such as accountants or legal advisers)

  • Subcontractors or collaborators involved in project delivery

These providers are required to process personal data securely and only for authorised purposes.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting or reporting requirements.

Enquiry data that does not lead to a project may be retained for a limited period for administrative and follow-up purposes.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Ensure the website functions correctly

  • Analyse website traffic and usage

  • Improve user experience

You can control or disable cookies through your browser settings. More detailed information may be provided in a separate Cookie Policy if applicable.

9. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

10. Your Data Protection Rights

Under GDPR, you have several rights regarding your personal data, including the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data in certain circumstances

  • Restrict or object to certain types of processing

  • Request transfer of your data to another provider

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland.

Website: https://www.dataprotection.ie

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate our business.

The most recent version will always be available on our website.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Mack Studios
Republic of Ireland
Email: hello@macksigns.ie